The value added by public
participation to decision-making in the Office of Environmental Management (EM)
in the Department of Energy (DOE) can be enhanced through better organization,
improved participation strategies and mechanisms, and integration with other
aspects of decision-making (e.g., problem definition, mission development, identification
and evaluation of decision alternatives, and decision implementation). The opportunity
to improve the value added by public participation, however, is contingent on
being able to demonstrate that the resources devoted to such activity is a sensible
and worthwhile investment. This article summarizes research conducted to expand
those savings and improvements and facilitate other improvements by developing
a set of performance-based indicators, based on discrete attributes of successful
public involvement, for use in evaluating public participation programs and
activities in EM, with special emphasis on activities implemented in the field
offices of DOE. The success attributes and indicators were developed through
reviews of appropriate research literatures and through intensive interviews
with and surveys administered to diverse stakeholders, including DOE project
managers and public participation specialists, contractor project managers and
public participation specialists, representatives of tribal, state, and local
governments, federal and state regulatory authorities, environmental interest
groups, and other interested parties, at nine DOE facilities in the United States.